Last updated 5 July 2025

Privacy Policy


1. Introduction



Landlord Academy Pty Ltd (ACN [Insert ACN], “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (https://landlordsco.karmaacademy.com.au), mobile applications, or services (collectively, “Services”). This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our Services, you consent to the practices described in this policy. If you do not agree, please do not use our Services.

2. What is Personal Information?



Personal information is defined under the Privacy Act 1988 (Cth) as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not.

3. Information We Collect



We collect personal information that is reasonably necessary to provide our Services, which include property investment education, landlord resources, and related tools (e.g., Receiptly).

3.1 Information You Provide



We may collect the following when you interact with our Services:

  • Identity and Contact Details: Name, email address, phone number, postal address.
  • Account Information: Username, password, and account preferences.
  • Correspondence: Information provided through forms, surveys, emails, or support requests.
  • User-Generated Content: Data from tools like Receiptly, including receipts, invoices, or shopping history.

3.2 Information We Collect Automatically



We use cookies and similar technologies to collect:

  • Usage Data: IP address, browser type, device information, pages visited, and time spent on our Services.
  • Location Data: Approximate location based on IP address or device settings (if permitted).
  • Analytics Data: Interaction with our website or app, tracked via tools like Google Analytics.

3.3 Information from Third Parties



We may receive information from:

  • Partners or Affiliates: Data shared by business partners for marketing or service delivery.
  • Social Media: Information from platforms like Facebook if you log in via social media accounts.
  • Public Sources: Information available publicly, such as business directories.

4. How We Use Your Information



We use your personal information for the following purposes, where it is in our legitimate interests or required to fulfill our Services:

  • Service Delivery: To provide educational content, manage accounts, process payments, and offer tools like Receiptly.
  • Communication: To send transactional emails (e.g., account updates), respond to inquiries, or provide customer support.
  • Marketing: To send promotional materials or newsletters (with your consent, where required). You can opt out at any time.
  • Analytics and Improvement: To analyze usage patterns and improve our Services.
  • Legal Compliance: To comply with legal obligations, such as tax reporting or responding to lawful requests.
  • Security: To detect and prevent fraud, unauthorized access, or other harmful activities.

5. How We Disclose Your Information



We may disclose your personal information in the following circumstances:

  • Service Providers: To third-party vendors (e.g., payment processors, cloud hosting services) who assist in delivering our Services, subject to strict confidentiality agreements.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • Legal Obligations: To comply with court orders, law enforcement requests, or other legal requirements.
  • With Consent: To other parties if you explicitly consent to the disclosure.

We do not sell your personal information to third parties. If your information is transferred outside Australia (e.g., to cloud servers), we ensure recipients comply with equivalent privacy standards or obtain your consent.

6. Cookies and Tracking Technologies



We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage. Cookies may be:

  • Essential: Required for core functionality, such as account authentication.
  • Analytical: Used to track website performance and user behavior.
  • Marketing: Used to deliver personalized ads.

You can manage cookie preferences via your browser settings or our cookie consent tool (if applicable). For more details, contact us at the details below.

7. Data Security



We implement industry-standard measures to protect your personal information, including:

  • Encryption: 256-bit encryption for payment transactions and sensitive data.
  • Access Controls: Password-protected systems and restricted access to databases.
  • Secure Storage: Data stored on servers in Australia or compliant jurisdictions.

Despite these measures, no system is completely secure. In the event of a data breach, we will notify affected users and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme.

8. Data Retention



We retain your personal information for as long as necessary to provide our Services or comply with legal obligations (e.g., tax records for 7 years). When no longer needed, we securely delete or anonymize your data.
If you delete your account, we will permanently remove your personal information, except where required by law (e.g., financial records).

9. Your Rights



Under the Australian Privacy Principles, you have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your data, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from marketing communications via the “unsubscribe” link in emails or by contacting us.
  • Complaint: Lodge a complaint about our handling of your information.

To exercise these rights, contact our Privacy Officer (details below). We may refuse requests where permitted by law (e.g., if access would compromise others’ privacy) and will provide written reasons for any refusal.



Our Services may contain links to external websites (e.g., payment gateways, partner sites). We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

11. Children’s Privacy



Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

12. Changes to This Privacy Policy



We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated via email or in-app notifications. Your continued use of our Services after changes constitutes acceptance of the updated policy.

13. Contact Us



For questions, requests, or complaints about this Privacy Policy or our handling of your personal information, contact:

Privacy Officer
Email: support@morraapps.com

If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

  • Website: https://www.oaic.gov.au
  • Phone: 1300 363 992

14. Complaints Process



If you believe we have mishandled your personal information, please submit a written complaint to our Privacy Officer. We will:

  • Acknowledge your complaint within 7 days.
  • Investigate and provide a written response within 30 days.
  • Take appropriate steps to rectify any issues found.

If unresolved, you may escalate your complaint to the OAIC.